Innovation Group aimed to enhance its IT infrastructure through digital transformation. They needed better visibility of cloud cost, flexible licensing, and efficient procurement. Cisilion was chosen for their expertise in cloud management and Microsoft technologies.
Who are Innovation Group?
Innovation Group provides a comprehensive range of services to the insurance, automotive, and fleet sectors.
With a workforce of over 2,200 employees across 17 locations worldwide, they specialize in delivering operational support and expert services, supported by cutting-edge technology. Innovation Group partners with the world’s top insurers, brokers, and automotive manufacturers, offering tailored solutions such as claims management, repair network management, and end-to-end customer service solutions.
Their focus on innovation, efficiency, and service quality has established them as a trusted provider in these highly competitive industries.
Setting the Scene
Innovation Group had the following challenges with its existing cloud solution:
- Visibility on Cloud Usage and Spend Innovation Group wanted improved insights into cloud usage in order to manage and optimize resource allocation across departments, ensuring efficient client service delivery and cost control.
- Licensing and Cash Flow Flexibility As the company grew, a more flexible licensing model became essential. This would better align IT investments with cashflow needs, providing the agility required to scale operations and respond swiftly to changing client demands.
- Procurement for Improved Efficiency Decentralized procurement processes and reliance on multiple third-party products highlighted the need for modernization. Centralizing procurement aimed to streamline operations and enhance service delivery across diverse client needs.
- Reporting and Business Intelligence for Remote Teams With an increasing number of remote workers, advanced reporting and business intelligence tools were necessary. These tools enable better decision-making, performance monitoring, and overall service improvements for remote teams.
The Solution
To address Innovation Group’s challenges, Cisilion implemented a comprehensive cost management service, which included:
The Benefits
Innovation Group has achieved impressive ROI and benefits:
These savings were achieved by optimising both their compute and software licensing.
We empowered them with the ability to bill individual cost centers, improving financial transparency and accountability within the organisation.
Our solution enabled Innovation Group to streamline their operations, stay agile, and easily generate detailed financial reports and modeling for better decision-making.
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