Who are Rider Levett Bucknall?
With expertise spanning construction cost consultancy, project management, and advisory services, RLB helps clients in sectors like infrastructure, real estate, and energy deliver high-value projects efficiently.
Committed to sustainability, RLB focuses on driving innovation and implementing solutions that minimise environmental impact while maintaining high standards of service and performance. Their dedication to collaboration and quality makes them a trusted partner for both private and public sector projects globally.
Setting the Scene
RLB had the following challenges with its existing solution:
- Device Upgrades to Drive Productivity
RLB, as a leading construction firm, recognised the need to equip its teams with modern, powerful devices to boost productivity and collaboration across projects. They required devices that not only enhanced performance but also aligned with their commitment to environmental sustainability.
- Sustainability Focus
As a company deeply rooted in sustainability, RLB sought an integrated solution that would not only reduce their environmental impact but also match their corporate values around the circular economy.
- Streamline Joiners, Movers, and Leavers (JML) Process
RLB aimed to streamline their JML process to alleviate pressures on the internal service desk. This optimisation would enhance efficiency in managing device upgrades and replacements while improving overall service delivery.
The Solution
Cisilion, in collaboration with Microsoft Surface and with the support of Network 2 Supplies (N2S), delivered a tailored solution that addressed RLB’s challenges and aligned with their sustainability and productivity goals:
Device Upgrade and Integration Cisilion provided a seamless upgrade to Microsoft Surface devices, enhancing team productivity with cutting-edge tools designed for performance and collaboration. These devices were fully integrated within RLB’s Microsoft ecosystem, offering a familiar and powerful platform for their teams to drive efficiency.
Sustainable Device Management In line with RLB’s sustainability goals, Cisilion, with support from N2S, managed the lifecycle of the devices, promoting device reuse, recycling, and environmentally responsible decommissioning. This helped RLB reduce its carbon footprint while staying committed to the circular economy.
Streamlined Device Management Cisilion implemented a solution that supported streamlined device management within Intune, automating the Joiner, Mover, and Leaver (JML) process. This optimization alleviated pressures on the internal service desk and improved overall service delivery for RLB.
Strategic Consultation Beyond technology deployment, Cisilion provided ongoing strategic support, helping RLB optimize their IT infrastructure to better serve their teams and clients. By leveraging the full capabilities of the Microsoft ecosystem, RLB was able to streamline workflows, improve collaboration, and deliver higher value to their clients.
The Benefits
RLB has achieved impressive cost savings and benefits:
The integration of a sustainable device lifecycle management system helped RLB lower operational costs by reducing waste and avoiding unnecessary device replacements. This not only aligned with their sustainability goals but also directly contributed to cost efficiencies in their IT budget.
Switching to Microsoft Surface devices boosted RLB’s productivity. The powerful tools enhanced collaboration and streamlined workflows, allowing teams to communicate faster and deliver high-quality results more efficiently.
The strategic IT consultation from Cisilion ensured that the new technology solution was scalable and adaptable for RLB’s future needs. This flexibility positions RLB to grow its operations without the need for major overhauls, supporting long-term business goals and ensuring they remain agile as their client base and project portfolio expand.
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