AI Enabled Customer Experience

Join us on 23rd January for this Contact Centre event focused on the customer journey enabled by AI and Cloud. Hear from real customers on their experiences, see live demonstrations of ai agents that will help futureproof your business and much more!

Event Details:

Thursday 23rd January, 2:30pm

Cisilion, Heron Tower, EC2N 4AY

Key Agenda:

Customer journeys through contact centre

Why it matters in terms of cloud enablement

Customer Story

AI and Agents (Demonstrations)

AI Quality Assurance & Compliance

Collaboration and ThousandEyes

Speakers:

Lee Gatland, Head of Presales at Cisilion

Ian Perry, Technical Solutions Architect at Cisilion

Matthew Drayton, CCaas expert at Cisco

Luke Yaghmoorali, Sales Director at Eleveo

Martyn Wheeler, Client Partner Executive at ThousandEyes (Cisco)