Exciting News: Launch of the Cisilion Smart App!

Written by Stephen Pashley, Client Services Director

We are thrilled to announce the launch of the Cisilion Smart App. This innovative app is designed to revolutionise how our clients interact with their managed services, providing seamless access to incident updates, service requests, and asset monitoring, all from the convenience of their mobile devices.

What is the Cisilion Smart App?

The Cisilion Smart App is a comprehensive IT Service Management (ITSM) application that updates you on incidents, changes and service requests. Whether you’re on the go or at your desk, the app ensures you have real-time access to critical information and the ability to request support, helping you stay informed and proactive in managing your infrastructure.

Key Features:

Real-Time Updates: Receive instant notifications on incidents, changes, and service requests, ensuring you’re always in the loop.
Seamless Integration: The app integrates with our existing web-based Smart Portal, providing a unified platform for all your IT service needs.
User-Friendly Interface: Designed with the user in mind, the app offers an intuitive and easy-to-navigate interface.
Multi-Factor Authentication (MFA): Enhanced security to protect your data and ensure only authorised access.

Why Choose the Cisilion Smart App?

At Cisilion, we are committed to delivering intelligent solutions that enhance your business productivity and security. The Cisilion Smart App is a testament to our dedication to innovation and excellence. By leveraging the latest technology, we aim to provide our clients with the tools they need to succeed in today’s fast-paced digital landscape.

See a sneak preview of the App

Join Us for the Launch!

We invite you to join us for the official launch of the Cisilion Smart App. Be sure to download the app from the Apple App Store or Google Play to experience the future of IT service management.

We are dedicated to continuously improving the Cisilion Smart App through ongoing iterative development. Your feedback is invaluable in helping us enhance your experience. Please share any feedback with your Account Director or Customer Success Manager.

Thank you for your continued support, and we look forward to bringing you more exciting updates in the near future.

For more information, please visit our FAQ page.